Report: #1156213

Complaint Review: PRICELINE.COM

  • Submitted: Fri, June 20, 2014
  • Updated: Fri, June 20, 2014
  • Reported By: Dave — omaha Nebraska


PRICELINE.COM for Frontier Airlines flight Flight booked on for short trip from Omaha to Denver, required an extra fee of $35 for briefcase size carry on. Denver, colo Nationwide

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BOOK DIRECT  Do not use Priceline !! You will get better prices!


Flight booked on for short trip from Omaha to Denver, required an  extra fee of $35 for briefcase size carry on. If I booked the flight directly on Frotier's website, I'd have saved $50 -60 dollars. But their customer service by phone is lousy. 

If you book a flight on Priceline, you only get an email later that at the very bottom, says there may be an extra baggage charge for this flight. It doesn't say how much.

There was no information on the Priceline website when I booked the flight and confirmed it with payment. Use the airline websites for booking flights. They give you cheaper fares and the inclusion of baggage at one price. 

Priceline customer service is either in Mexico, Philippines or automatic

It had one change of clothes and my cleaning and shaving kit This is  one fifth of the size of the luggage I used to bring that was checked automatically. 

This report was posted on Ripoff Report on 06/20/2014 08:21 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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