Printerpix Failed to provide proper customer service Lake Mary Florida

Printerpix Complaint

 Over the years I have done business with numerous sites that utilize personal photos for transition onto their products. This is the 1^st and last time I will do business with Prinintpix. I ordered a magic mu for my wife’s birthday and it was defective. I have other similar mugs, purchased elsewhere and their performance is much, much better then this one I called the company ( 2 minutes on line ) and spoke to 2 supervisors and the result was the same. Pour boiling hot water in cup, till steam shows, and send them the photos. Which proves nothing. Any other company would send a return label and do their own investigation. All I wanted was for the to redo the order on a plain, non-magic cup --- no big deal. But I couldn’t make them understand, so NO more orders for them and I would not suggest any one else do business with them. If they are soo stubborn on small orders I can’t imagine how they would be on large items.