Report: #1432527

Complaint Review: PrinterPix - Lake Mary Florida

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Ripoff Report is Xcentric Ventures

Submitted: Mon, March 05, 2018
Updated: Mon, March 05, 2018
Reported By: Chris — Mapleton Illinois United States

Author Confirmed

Why?

PrinterPix 107 Commerce Street Lake Mary, Florida United States

Phone: 888-322-6733
Web: http://www.printerpix.com
Category: Printing & Copy Services

PrinterPix Refusing to ship product or cancel order Lake Mary Florida

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I ordered 3 photo books from PrinterPix on 1/14/18. One book shipped withing a a couple weeks but is not printed properly and damaged in shipping. The remaining two books have been listed as "In Production" ever since then.

It has now been over a month and half and all attempts to have my items shipped or have the order cancelled have been met with a repeated "wait another week". I have been told this now for 3 weeks with no resolve. Attempts from the BBB have also failed as they get no response from the company also. The only response I get is a canned e-mail/twitter/chat response saying they are sorry and to wait another week.

I have filed a complaint with the Florida Attorney Generals office already and a call to the Lake Mary Police department will be next.

This report was posted on Ripoff Report on 03/05/2018 08:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/printerpix/lake-mary-florida-32746-6206/printerpix-refusing-to-ship-product-or-cancel-order-lake-mary-florida-1432527. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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