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Report: #1345804

Complaint Review: Prize Candle - Internet

  • Submitted:
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  • Reported By: Madison — San Marcos Texas USA
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  • Prize Candle Internet USA

Prize Candle Horrible, Broken Meechandise and No Customer Service Internet

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 After waiting weeks to receive my package of three candles, I open the box to nothing but shattered glass. All of my candles were broken and none came with the individual boxes they were supposed to come with. There was nothing but a couple foam peanuts ON TOP of the candles. Immediately after receiving and opening my package, I sent an email and tried to contact customer service through their website. Their website is no longer in service and gmail alerted me to the fact that my complaint email would not go through as their contact email was also no longer an email. I am at a loss as to what to do and have seen nothing but complaints from customers. They are deleting all bad comments from their Facebook page and not addressing anyone's problems. I would like a complete refund for all of my candles and the ridiculous shipping that I had to pay for my ungiftable candles. Crossing my fingers that they get what's coming to them!

This report was posted on Ripoff Report on 12/26/2016 09:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prize-candle/internet/prize-candle-horrible-broken-meechandise-and-no-customer-service-internet-1345804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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