Report: #1318975

Complaint Review: ProBikeKit - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, July 26, 2016
Updated: Tue, July 26, 2016
Reported By: Rocco — Rocky Hill Connecticut USA

Author Confirmed

Why?

ProBikeKit Internet USA

Phone: 4 (0)161 8131710
Web: http://www.probikekit.com/home.dept
Category: Sporting Goods

ProBikeKit Never Fulfilled Order as Advertised - Horrendous Customer Service Meridian House, Gadbrook Park, Cheshire, CW9 7RA UK

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When purchasing cycling gear, AVOID www.probikekit.com. I ordered a helmet with advertised glasses, came with just the lenses. After THREE WEEKS and 4-5 CSR's (that took days in between correspondences to respond) they were still lost in space! All I wanted is the frame too. Makes sense yes? Their decision so stand by the advertisement and not send me the frames (which probably cost them $20-$30) cost them a customer and this posting. Rocco. Rocky Hill, CT

This report was posted on Ripoff Report on 07/26/2016 09:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/probikekit/internet/probikekit-never-fulfilled-order-as-advertised-horrendous-customer-service-meridian-hou-1318975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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