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Report: #319366

Complaint Review: Process At Home/ Angel Stevens - Internet

  • Submitted:
  • Updated:
  • Reported By: Corpus Christi Texas
  • Author Confirmed What's this?
  • Why?
  • Process At Home/ Angel Stevens www.processathome.com Internet U.S.A.

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On January 31, 2008, I paid $197.00 over the internet to a company called Process at Home. This company was supposed to provide me with the means and training to process rebates from my home using my personal computer. According to the ad, within 5 minutes of my signing up I was to receive the confidential information to begin processing rebates.

On February 1, 2008 I sent an email to angel@processathome.com regarding the fact that no information was forthcoming. On February 2, 2008, I got an email stating that I had signed up for a 7 week course and it was on its way.

Eventually, I did get a course online each week; however, there was nothing regarding processing rebates from home. Just before the 7th week, I sent another email requesting the promised training and information and was told via email from "Angel's helper" that it would be in the final lesson. When I got the final lesson and there was nothing about processing rebates from home, I emailed this scam artist for a refund.

I would like to point out that the ad for the service says that if I am not happy with the product, I will get double my money back. I received an email stating that $197.00 was being credited back to my credit card. I emailed them for the other $197.00 they owe me and got a response to the effect that I got my initial investment back so just shut up and be satisfied.

I am just not one to roll over and play dead so I started investigating this E. S. Easyway company that had debited and credited my credit card. I found that on the website under warranties they do business out of Nicosia, Cypress; not the United States even though there is a California address somewhere on the website.

I am in the process of contacting the U. S. Embassy in Cypress for a list of contract attorneys who might take my case on contingency. I believe that because of the scam, the lawyer might be able to make quite a bit of money out of this case just getting my $197.00 additional fee back and any pain and suffering this company has caused me.

Patricia
Corpus Christi, Texas
U.S.A.

This report was posted on Ripoff Report on 03/19/2008 12:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/process-at-home-angel-stevens/internet/process-at-home-angel-stevens-refuses-to-honor-the-money-back-guarantee-nicosia-internet-319366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 UPDATE EX-employee responds

Proof of double your money back guarantee

AUTHOR: Patricia - (U.S.A.)

POSTED: Saturday, April 12, 2008

I have copied this statement directly from the Process at Home advertisement online. I don't know how it could be clearer or why their current employee is denying the fact. I have it in black and white!

More so, it couldn't be easier to get started because this certification program is backed by a 100% Ironclad 3-Month Make Money Or It's Free' Triple Satisfaction Guarantee!


"My Personal 3-Month Make Money Or It's Free'
Triple Satisfaction Guarantee

You are guaranteed immediate placement as a rebate processor by joining this certification program, or you'll get double your money back!

After you sign up, take up to 3 months to try out processing rebates from home with this program. If you aren't making money and aren't satisfied, ask for a full refund anytime within 3 months. You'll get your entire fee back immediately with no questions and no hassles whatsoever. (You can ask for a full refund by mail or email, full contact details are below). In other words, you make money with this, or it's free."

I feel like this is a ripoff and should be investigated by every Attorney General in every state and by the US Attorney General's office for those people in other countries placing these ads.

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#2 UPDATE EX-employee responds

Lies

AUTHOR: Patricia - (U.S.A.)

POSTED: Saturday, April 12, 2008

In the above rebuttal, an employee states that the product has a money-back guarantee only; not a double your money back guarantee. I printed the entire advertisement off the internet and it definitely says in black and white that they will double your money back.

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#1 UPDATE Employee

We offer a 90 days money back guarantee.

AUTHOR: Pah Support - (U.S.A.)

POSTED: Friday, April 11, 2008

Hi,

Sorry for the inconvenience.

I would like to inform you that we don't offer double money guarantee.

Please have a look at the note made on our web site:

"After you sign up, take up to 3 months to try out processing rebates from home with this program. If you aren't making money and aren't satisfied, ask for a full refund anytime within 3 months. You'll get your entire fee back immediately with no questions and no hassles whatsoever. (You can ask for a full refund by mail or email, full contact details are below). In other words, you make money with this, or it's free."

So, I hope its clear to you.

Thanks!

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