Complaint Review: progressive - Nationwide
- progressive Nationwide USA
- Phone: 1-800-776-4737
- Web: progressive.com
- Category: Car Insurance
progressive Thanks to progressive my credir score at age 17 is ruined Nationwide
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In the moth of November of 2013 between the 13 and 15 my parents requested an auto quote from progressive they asked my driver license number and date of birth. They also asked for information via fax and parents diligently did so. In December 23 2013 I contacted progressive to make a payment via phone and to my surprise the information did not match. I was transferred to an operator who told me they had my wrong date of birth instead of July 3, 1996 they had 1986 and that they needed to re quote the policy. When they re-quoted it came to over a 1.000 at this time my mother contacted Progressive and told to stop the policy, January 2, 2014. My mother was told she could not do that because she was not authorized at this time I came to the phone and gave verbal consent to my mother to talk to the agent. To my surprise a bill came about a week or so for 702.00. I have told them I did not want the insurance and my parents also dropped the insurance. They insisted that’s the amount owed because “we provided you with coverage” at this time it was the end of January 2014. I firmly told them with my father on the line that back in December 2013 we told not to continue the coverage and stop.
To my surprise I received a letter on April 15, 2014 from collection agency, my mother contacted the agency and they reported it was from progressive car insurance and they could not do anything. My mother contacted progressive and they once again requested I give verbal consent for them to talk to her. To our surprise there statement is that they don’t have proof of that original phone telling them to stop the overage, they provided coverage for the whole month of January 2014 and that we owed them that amount of money, they also told us that the Division of Motor Vehicles when they ran the report came up with a 1986 date. We told progressive that was not our fault and we should not be first hold responsible for that and second we have the right to deny the quote in January 2014 since it was not the quote we agreed on. At this point we asked for the bill to be sent under my father’s name and they refused stating to take up with the credit collection, the credit collection states it’s progressive.
The reason why parents agreed on the quote was based on a cost of 121.00 a month and we agreed on, once that new quote came up we called and said " No thanks, drop that". It was an unfrotunate mistake from the DMV or whomever. I did not asked to continue the coverage , so If I would not acceppted the original quote would you guys still bill me for it , of course NOT, then I should not be billed for the second quote when i clearlr stated I do not want it
This report was posted on Ripoff Report on 04/15/2014 03:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/progressive/nationwide/progressive-thanks-to-progressive-my-credir-score-at-age-17-is-ruined-nationwide-1139105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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