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Report: #797613

Complaint Review: Promgirl - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: KFM — yorba linda California U.S.A.
  • Author Confirmed What's this?
  • Why?
  • Promgirl Internet United States of America

Promgirl BUYER BEWARE!! Expensive dresses, low quality, ridiculous "restocking fees" even for exchanges. Internet, Internet

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Stay away from this site!!! I made the mistake of buying a prom dress off this site and while they boast about taking returns, the fine print will tell you that the return is less 10% restocking + shipping and will only give you store credit. So, I buy the dress. Big mistake. It looks nothing like the picture, is of poor quality, and my daughter tries in on once and we return it right away. Now our $250+ dress is now returned, less $25 for restocking and another $8 for shipping. Oh, and yes, another $10 to ship it back to them. Now I have $218. I order a dress. My daughter is a true size 8. The dress comes. it is labeled as an "8" but it is really a "6" Thinking I must be crazy now, I measure it against several of my daughters other formal and semi formal dresses. Nope, it is a 6 labeled as an 8. Now I have to pay ANOTHER 10% restocking and $8 for shipping. AND another $10 to ship it back. Then Prom Girl will allow me to order yet another dress. So far, I have spent $82 just to get a dress that fits. Prom Girl is clearly in the business to make money on restocking fees. Quite lucrative. DONT WASTE your MONEY. Go to Macy's where they have identical dresses there for a fraction of the price and no BS about restocking and shipping. Unless you live in a remote outback. DO NOT buy from Prom Girl You will be very very sorry.

This report was posted on Ripoff Report on 11/13/2011 03:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/promgirl/internet/promgirl-buyer-beware-expensive-dresses-low-quality-ridiculous-restocking-fees-even-797613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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