Protection One The Alarm company that robs you while you sleep Wichita Kansas

Dear Scott,

First, I would like to extend my sincerest apologies for any inconvenience you may have suffered while trying to reach a resolution to your concerns.
Please contact me and I will assist you with getting a speedy resolution.
Respectfully,
Stephanie Winkler
Executive Customer Relations
Protection One
1-888-835-3338
StephanieWinkler@protectionOne.com

First and foremost, I want to thank you for your service to me and our country. I'm a 21 yr AF Vet myself.

I've been approached by several security companies trying to sell me their services. But, I have to ask them several questions and present a few scenarios. I've lived here 20+ years. The crime rate in my neighborhood is extremely low. If the crime rate goes up, I'll move. If I purchased a system, I would have paid over $6500 for the monitoring services over the 20+ years. They are taking my money before the thieves get it.

Their services as they claim, is not an insurance plan. Any losses would have to be covered by homeowners or renters insurance. One offers to pay the deductible under certain conditions. One is they must have received an alarm. How could I prove that they did receive an alarm? I may be paranoid, but all they would have to say is "We didn't receive an alarm." I would be better off taking that $6500 and buying additional replacement value insurance.

The time it takes for the monitoring company to call me first (after a 30+ seconds wait) to determine if there is a problem, and assuming there was, they they would have to turn around to call emergency services. I could dial 911 sooner. The advantage of me calling 911 is I can leave my phone off the hook and all activity would be recorded by 911.

I have installed a siren for less than $70 that responds to a loud noise and turns itself off after a predetermined length of time.

If I am not at home, the company would call and the phone will ring until they determine that no one is going to answer. Then they'll call emergency services. That, in my opinion, is a long time. My daughter and her husband have an alarm system. The alarm company does not call for at least 30-60 secs. That gives them time to turn off the alarm when they get home.

These are just two of a few scenarios that concern me should I purchase a monitoring service. It is really worth it? None of the company reps I talked to would answer these scenarios to my satisfaction. Is there something I'm missing or don't understand?