Provident Funding Automatic Payment Scam Los Angeles California

Hi,

I had exactly the same auto-payment flaw thing happen to me. This is clearly a deliberate policy/techinque they employ to pump their profits. I was amazed to see this has happened to other people....and those are only the ones that have bothered to report this ripoff - the number must be far greater.

I've posted the details of my exchange with them below. Aside from the issue of the flaw in their auto-payment system it's a designed part of the scam that they only communicate with you via their internal email system. This way you  have no way of knowing whether they are sending you some promotional crap (like all companies) or a delinquent notice. The emails they send you notifying that an email exists (in their internal email  system) all look the same - this way they must snag lots of people with this.

Also, I was stunned at the tone the person took on the phone. It felt a collection agency and they started lecturing me on how I should have seen some screen flash by when I signed up for the auto-payment that informed me of this problem with their payment syste. I assure you that's the extent of the documentation on this. I have no email or letter stating anything about this auto-payment delay.