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Report: #1424211

Complaint Review: Provident Funding - Santa Rosa California

  • Submitted:
  • Updated:
  • Reported By: Mica — Omaha Nebraska United States
  • Author Confirmed What's this?
  • Why?
  • Provident Funding 1235 N. Dutton Ave. Santa Rosa, California United States
  • Phone: [800] 696-8199
  • Web:
  • Category: Banks

Provident Funding Tricked me into losing my 2% loan Santa Rosa California

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In early 2014, I was notified by Provident Funding that they would defer payments to them for 6 months. 

I was waiting for a recall back to my airline, (we had been bought out and the Unions were trying to reach an agreement) so I was struggling to make my payments at that time.  I accepted their offer, but thought that seemed to good to be true, so I sent them an email for verification. (and a paper trail)

The email back from them states "You have no payments until the July 2014 payment."

When I went to make the July payment, it was rejected, telling me I needed to reapply for a loan.  I later found out I now lost my 2% loan for not making payments!

Months of excuses from them and unreasonable demands, I finally was able to keep my house from foreclosure and get a new loan from them.  Interest rate?

Now 3.875%......that is a payment increase of almost $190!  That may still seem low for some of you reading this, but I was struggling at he 2%.  I would have ignored their offer, continued to make my payments, had they not lied to me.

I have not made my Jan. 1st 2018 payment, yet I recieved a letter the other day, dated 1/2/2018, with information about avoiding foreclosure. 

I never applied for a loan with this company; I was sold several times since I puchased my townhome in 2002.  I never would use them if applying for a home loan!  Next week, I am going to speak with HUD or another bank and try to get a new loan.

This report was posted on Ripoff Report on 01/20/2018 01:24 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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