Complaint Review: Provo Craft - Internet
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- Author Not Confirmed
- Provo Craft Internet United States of America
- Phone:
- Web: www.provocraft.com
- Category: Customer
Provo Craft YUDU Customer Service Non Existent, Internet
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I have been mailing and emailing Provo Craft since before July 2010 about my bill. I had a return phone call from a girl 11 days ( Dec 3 2010) ago. She gave me another number to call for Provo Craft Finance Department. I have called this number every work week day (Mountain Time") at various business hours. Every time I have called I have received a recording asking for my name, number, etc. and they will get back to me. I have not had a return call.
In my emails I have asked for, requested, demanded a written copy of my statement and payment history. I have not received one letter. I changed my credit card months ago so they could not get into my bank automatically anymore. After I get done paying what I believe to be the remaining balance (I keep records) I will have no further dealings with this company. I encourage all people to NOT do business with this company, for obvious reasons.
I have not tried the product so I can not comment about that. The company and it's customer service are below an "F" on a report card.
This report was posted on Ripoff Report on 12/14/2010 01:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/provo-craft/internet/provo-craft-yudu-customer-service-non-existent-internet-671401. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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