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Report: #1180974

Complaint Review: PUBLIC STORAGE, - Tucson Arizona

  • Submitted:
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  • Reported By: Barbara S — Tucson Arizona
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  • PUBLIC STORAGE, 3951 N Romero Road Tucson, Arizona USA

PUBLIC STORAGE, ONE HOUR RIP OFF Tucson Arizona

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 I read online that they office $1 first month rent.  Well when I arrive at the office the first month's rent is $1 plus 22 admin fee plus MANDATORY $11 per month insurance.  I was told the insurance was required by STATE LAW and that all storage companies have to require it.  I sign up paid my $34 for the first month.  When home called around to several storage companies to learn that there is no STATE LAW for mandatory storage insurance.  One hour later I returned to the office to cancel my contract and was told, "Oh I thought there was a state law but it is a requirement of your contract.  I asked to cancel the contract which was one hour old and was told the Admin fee was not refundable the insurance would be prorated and I would get a check for that in 6 to 8 weeks!  I gave them cash what did they do with it in an hour!!  This is clearly false advertising and the insurance is clearly a way to rip you off!  DON"T USE THIS COMPANY  The office people are also totally nasty and they will threaten you if you appear to be at all "frustrated" by their "COMPANY POLICIES"!

This report was posted on Ripoff Report on 10/04/2014 05:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/public-storage/tucson-arizona-85705/public-storage-one-hour-rip-off-tucson-arizona-1180974. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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