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Report: #455833

Complaint Review: Pure Nutrients - Melbourne Florida

  • Submitted:
  • Updated:
  • Reported By: Kevil Kentucky
  • Pure Nutrients Suntree Blvd, Suite 11 Melbourne, Florida U.S.A.

Pure Nutrients Free Samples....NOT Melbourne Florida

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May 11,2009 I read about a dietary product and signed up for free 14 day trial, I just had to pay $5.95 shipping. When I recieved e-mail confirmation of my order it stated that if not canceled after 14 days there would be an $88.00 charge for a month supply. There was no price mentioned before this.

I recieved package in the mail on May 18, 2009. Called their toll free number on May 21, 2209 to cancel, got the persons name and extension that I spoke with, he was going to e-mail a cancelation confirmation. Never recieved it. May 26th my card was charged $88.00; which my credit card called thinking it was fraudulant (they did not know what a fool I was!).

May 26th, 2009 called the toll free number 3 times, talked to 2 supervisors, there is no one there by the name of the guy I talked to and no extension like that. I would have to e-mail their claims department in order to have the charges removed. Could not talk to real person about it, they don't have phone lines in that department only e-mail, I was told.

Have e-mailed 3 times in 24 hour period and not heard anything back. Have called the toll free number today and they don't pick up, I have tried, the cancelation button, the order product button and the product info button. I guess they can see on their computer who is calling. 4 seperate calls and held for over 5 minutes each time.

Called they BBB, guess what they have an F rating there! WOW, I am not too smart.

By the way I am on my Hubby's poop list. Any advise?

Momof3pirates
Kevil, Kentucky
U.S.A.

This report was posted on Ripoff Report on 05/27/2009 01:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pure-nutrients/melbourne-florida-32940/pure-nutrients-free-samplesnot-melbourne-florida-455833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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