Complaint Review: Purity Medical Products - Placentia California
- Purity Medical Products 187 W Orangethorpe Ave G Placentia, California U.S.A.
- Phone: 800-545-7634
- Category: Medical Supplies
Purity Medical Products TOTAL SCAM! WATCH OUT! They call monthly for orders...Shouldn't we be calling them when we NEED to order?! Placentia California
About 2 months after the first order, they called again stating our gloves were going to be on back order for sometime and they had kindly set aside 2 cases for us and just needed to confirm our shipping address. We did NOT need any gloves at the time, but since Purity Medical did not know when they would be available again, we ordered the two cases.
Again 1-2 months went by and they were calling. They woman on the phone was speaking very quickly and more concerned with my personal life than our account. She stated we needed to order again. When I informed her we did not need any supplies, she said they would be more than happy to substitute different supplies in place of the gloves.
I told her I would speak with the MD and let her know what we would be doing. I started to get a bit suspicious when the same woman kept calling multiple times throughout the day, asking to speak with myself, not leaving any message, and acting like someone different each time. That's when I looked up the company and found many more complaints just the same as ours.
When I called the number she had provided me, the receptionist answered "Customer Serivce"...there was no mention of Purity Medical until I specifically asked what company this was. And that is their main number listed on their website.
I informed the woman we would no longer be placing any orders with their company. She quickly responded "this is no problem, we just have this one balance to take care of, we will cancel the last two cases and your account will be closed." She then said she would get this order to the "guys in the warehouse" and we would be all set! I said...whoa...I am NOT placing an order! We do not have any balance with this company and we are not ordering from them any longer.
She became flustered when I said I would have the MD call because obviously I was not understanding what she was talking about. She said she would sent our info to the accounting dept and hung up.
We'll see if they call back.....
This report was posted on Ripoff Report on 03/12/2009 03:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/purity-medical-products/placentia-california-92870/purity-medical-products-total-scam-watch-out-they-call-monthly-for-ordersshouldnt-we-433574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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