Report: #705393

Complaint Review: Quicken Loans - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sun, March 13, 2011
Updated: Mon, May 23, 2011
Reported By: Roby — Auburn Georgia United States of America

Author Not Confirmed

Why?

Quicken Loans Internet United States of America

Phone: 800-226-6308
Web: Quickenloans.com
Category: Mortgage Companies

Quicken Loans Fraud, misrepresentation of good faith concerning promissory recourse. Internet

*Consumer Comment: If Anything Good Comes of This...

*UPDATE Employee: Response from Quicken Loans

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Have a sign testament from Quicken loan mortgage banker, that any future refinancing will be cost free. However Quicken separates those conditions into a non compliance category. In other words, I'm SOL. The loan was contingent upon that sole agreement. They took my money without offering any service toward that agreement. In other words the Quicken representative lied.

This report was posted on Ripoff Report on 03/13/2011 12:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/quicken-loans/internet/quicken-loans-fraud-misrepresentation-of-good-faith-concerning-promissory-recourse-inte-705393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

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#2 Consumer Comment

If Anything Good Comes of This...

AUTHOR: Bman - (United States of America)

SUBMITTED: Monday, May 23, 2011

POSTED: Monday, May 23, 2011

Seems that this company does some really shady deals, and I am sure some people are made happy, yet a lot of us are not. If Kelly does anything ethical or morally RIGHT please report this as well - thank you!

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#1 UPDATE Employee

Response from Quicken Loans

AUTHOR: Kelly at QuickenLoans - (USA)

SUBMITTED: Thursday, May 19, 2011

POSTED: Thursday, May 19, 2011

Hi! I'm sorry to hear about this. While I'm not familiar with your loan or what happened, I'd be happy to look into it if you email me directly: kelly@quickenloans.com Thanks for your patience.

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