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Report: #204803

Complaint Review: Qwest Communications - Nationwide Nationwide

  • Submitted:
  • Updated:
  • Reported By: Bremerton Washington
  • Qwest Communications qwest.com Nationwide U.S.A.

Qwest Communications Billing Ripoffs, Errors, Credit Reporting Fraud and General Incompetence Nationwide

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The number of problems I have had with Qwest over the years is nearly infinite, but since they have a near monopoly over land phone service you have to live with it. My lastest brush with Qwest incompetence, however, has finally pushed me over the edge.

I moved and had phone service disconnected on the 15th of the month. On my final bill, I was charged for a full month's service. I called Qwest and was told the error was corrected. I then received an updated bill which showed my disconnection date as the 31st of the month. Yes, rather than change their admitted error, they simply lied about the disconnection date. What could I do about it? I don't have a recorded conversation to prove the real date of disconnection.

So I refused to pay the difference. Within a month, the fraudulent $30 bill had been turned over to collection agency. In less than another month, the fraudulent collection account was appearing on my credit report.
My recommendation-- there a number of other options out there-- digital phone, cable, wireless. DO NOT do business with Qwest!! You may find their general incompetence tolerable, but NO ONE should ever accept their blatent dishonesty.

Michael
Bremerton, Washington
U.S.A.

This report was posted on Ripoff Report on 08/06/2006 05:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/qwest-communications/nationwide/qwest-communications-billing-ripoffs-errors-credit-reporting-fraud-and-general-incompete-204803. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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