Qwest Communicationsrip off Qwest is to communications what the Keystone Cops were to law enforcement, just a laughable parody Portland Oregon

One thing I hated at qwest was what my computer would say every morning as it booted up. Copyright:1982 AT&T. The software used to do nearly everything at that company is older than most of the employees working there. It would cost qwest millions to update the software, but taht would never happen. No company wants to pay for capital improvements when they have monopoly power. It was not unrealistic to have 20 to 30 applications open on my computer at any given time. If I needed to make a reapir appointment, I would have to bring up 6 different applications, and make changes on all the screens. All of these processes could be updated and consoldated, and qwest and it's customers would benefit. But

Sorry to hear about your troubles with Qwest. As an employee though I have seen this before. It is more than likely that you were not crammed but instead received a number from the 'pool' from someone who had the MSN service before, and didn't cancel.

It also sounds as if the representitives that you dealt with were not completely in the know. I also want to assure you that there are many of us with Qwest who take pride in their jobs and their company. Yes we do have daily goals but they are obtainable by doing good hard work, not by cramming. FYI, slamming is done by long distance companies.

It is unfortunate that it took so long to get this corrected for you also. A simple call between qwest, yourself and MSN would have probably solved the problem with just a call or two, but it doesn't sound like any of the reps took the time to resolve your initial concern. That is where the blame should lie here, not with someone possibly cramming your line.

I read your posting. It is very interesting. I thought you might enjoy mine. Be sure it find it. By searching for Qwest, yours comes just more recent than mine.

I am a Network Manager. In the past few years, I have been given the resposibility of communications--including 288 lines we use throughout the region. I am cutting lines like there is no tomorrow. After each contract expires, I use someone else, and port the lines over.

It is because these people do not realize that a small, indivdual circumstance like yours and mine can easily lead to bigger losses for them.

I am signing a new contract this week with someone else for 23 more lines. I thought you'd like to know. Basically, I support people just like you at the office. Make sure your communications manager understands what happened to you. We have more options these days.