Complaint Review: RCA Thompson - Brockport New York
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- Author Confirmed
- RCA Thompson RCA-Wal-Mart Brockport, New York U.S.A.
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- Category: Television Parts & Services
RCA Thompson RCA 50" DLP HD TV Sounding familar? Brockport New York
*Consumer Comment: Correction
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My husband and I bought a RCA HD DLP TV from Wal-Mart on 09/23/08. The bulb blew in February, it is now May 4th. RCA has had my bulb since April 16th at 9:36am. (I had the package tracked). Every time I call about my bulb I am told 7-10 business days. April 30th would have been 10 full business day's. I called Now My Bulb Is On Back Order. And no one knows who long it will take. I could have opted for RCA to hold $400 against my bank account or credit card (I'm glad I didn't do that) but I sent my bulb now I have nothing but my tracking number that I sent something to RCA. All the way around I feel this is stealing and they have all the control. Once RCA was a great American Company. They too have out sourced to some 3rd world country who also laughs at the Americans. RCA should remember we are the people who made them great and this is what we get in return. All I want is my lamp A TV that works, we paid 969.84, I threw away 969.84. Wal-Mart tried to helpful but they don't take back electronics after a period of time. Well look at the complaints it seems 90% of us purchased our Lemons from Wal-Mart. Coincidence I don't think so..... Please help me get my bulb.
Unhappy in NEW YORK
Jessnkev
Holley, New York
U.S.A.
This report was posted on Ripoff Report on 05/04/2008 08:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rca-thompson/brockport-new-york-14620/rca-thompson-rca-50-dlp-hd-tv-sounding-familar-brockport-new-york-330438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Correction
AUTHOR: Atlanta Guy - (U.S.A.)
SUBMITTED: Sunday, May 04, 2008
RCA was sold years ago to Thomson, a European organization. The RCA name is now put on many products manufactured in many countries, and always on low priced, cheaply made with 3rd rate parts, items. There is NO RCA any more. It is only a name. When you call, you deal with Thomson.....and good luck. They don't care one bit. They trade on the good reputation that RCA had, and will continue to do so until America wakes up. If you purchase RCA products, you must realize they are made with inferior components, will break down quickly, and you will get nowhere with service. RCA is pure JUNK. Buyer beware. You don't even get what you pay for.
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