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Report: #402396

Complaint Review: Readers Service - Lakewood Ohio

  • Submitted:
  • Updated:
  • Reported By: Olean New York
  • Author Confirmed What's this?
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  • Readers Service 1300 Madison Ave Lakewood, Ohio U.S.A.

Readers Service I was victimized in a phone scam to buy magizines and was billed for over $900. Lakewood Ohio

*Author of original report: Relieved of Liability

*Consumer Comment: If they have a recording at all - which is doubtful

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I was phoned and coaxed into buying magizine subscriptions. I was told that I would only have to pay for one subscription and the others were "Free". The cost was $39.90. Unfortunately they got my credit card number.

Upon recieving the invoice in the mail, I realized that I was being charged $39.90 X 24 payments for over $957. I called and cancelled the credit card immediately.

I then called the customer service number and tried to cancel. I was told that it could not be cancelled once it was ordered, and that I was under a "legally binding contract" because I was "recorded" agreeing to the order.

They have called several more times informing me that if I didn't make payments, I was going to be turned over to a collection agency.

Lori Olean, NY
Olean, New York

This report was posted on Ripoff Report on 12/17/2008 12:36 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Relieved of Liability

AUTHOR: Olean Victim - (U.S.A.)

POSTED: Saturday, January 10, 2009

Upon repeatedly being billed From Readers Service, I wrote CANCEL in bold letters accross the invoices & requested a full refund of the $39.90. And mailed them back.
I also filed a consumer complaint through my State Senator's office.
I recently recieved a letter from Readers Service basicaly cancelling the order and relieving me of liability of the balance. I have not recieved a refund.
Lori -Olean, NY

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#1 Consumer Comment

If they have a recording at all - which is doubtful

AUTHOR: Laurie - (U.S.A.)

POSTED: Wednesday, December 17, 2008

Then the recording states what they told you - if they told you 1 flat fee not monthly payments and the rest were free it will be on that recording.

It may have been edited to appear that you agreed though - you have to request the court to have it checked for editing before admitting into evidence. I work in Telecom and the system administrator can make those edits.

I suggest you STOP DOING ANY BUSINESS WITH TELEMARKETERS AT ALL - it was probably a scam to begin with.

If you continue to do business with telemarketers - I suggest you find out your state's laws about recording phone calls. Some states do not require that you tell the other party you are recording - others require that you do.

You have to follow YOUR STATE laws or the recordings are not admissible in court

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