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Report: #1359642

Complaint Review: Readydebit - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Yvette — Baraga Michigan USA
  • Author Not Confirmed What's this?
  • Why?
  • Readydebit Nationwide USA

Readydebit I had my taxes deposited onto the card, and I used my card for a little while and then I went to use the card and it declined. Now they keep telling me it's risk activities and the processing department has to deal with it. That in 24-48 business hours I should have an answer. I ask to talk to a supervisor or the processing department and they can't do it. California Nationwide

*UPDATE Employee: Ready Debit

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 I had my taxes deposited onto the card in which I have been using for many years. I was making purchase and then all of a sudden I got declined. So I call the number to customer service and then they tell me I had a risk alert. So I had to send in all these documents. I faxed them twice and uploaded them. Well everyone that you talk to doesn't know what they are doing and gives them a different answer. Tell me I have to wait 24-48 business hours for the processing department to look at my documents. I ask to talk to a supervisor or the processing department and they js transfer you to another operator I believe. This is getting annoying. I have a family and bills, and I can't take my money to use it.

This report was posted on Ripoff Report on 03/03/2017 04:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/readydebit/nationwide/readydebit-i-had-my-taxes-deposited-onto-the-card-and-i-used-my-card-for-a-little-while-1359642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Ready Debit

AUTHOR: AccountNow - (USA)

POSTED: Friday, March 24, 2017

Dear Consumer,       

 

I am sorry to hear that you had some issues with your account. I’d like to help resolve your account issue and address any additional concerns that you may have. Unfortunately we cannot discuss your personal information in a public forum. Can you please send us an email at ANExecutiveOffice@greendotcorp.com referencing your name (as it appears on your card), last four digits of your card number, and best number to reach you at? Thanks and have a great day.

 

Sincerely,

HP

AccountNow

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