Red Roof Inn Ridiculous Video Scam and Charges for Service not asked for Kennesaw, Georgia

I am not a fan of Red Roof Inn....long story.  However, when ordering the pay per view movies, there is a long series of steps you have to go through to order.....and each step tells you the charge for the service.  Of course, a 12 year old doesnt care about this...he is going to order anyways BUT the front desk could have very well reversed those charges under the circumstances and should have! 

It should not be that easy and there should definitely be something in the room literature telling what's charged and how to do it.

Something's not right there. I would be annoyed too.

That's just the problem, THERE WAS NOTHING, NO POSTINGS, NOTHING TO INDICATE THAT ANY CHANNELS WERE PAY CHANNELS.  I think that no guest should be able to access the Pay channels in hotels until an adult guest, or better yet, the card holder who pays the bill, calls the front desk to verify that they want it.  This would eliminate this type incident.  Of course this particular hotel doesn't want that.  They probably hope this will happen so they can continue to rip the guests off.

I have stayed in many hotels and have never seen "pay" channels that would be that easy to access.

I've stayed in many Motels and Hotels that had pay channels.  They never told me about them at the desk.  It was always in the information provided in the room. Do you really think they should call everyone every time they access a pay channel?  Some people might think it's none of their business what they watch and to leave them alone.  I don't know exactly how their system works but they may never even know at the desk when you watch what.  It's probably just added to the room charge automatically.

Also, every time I've ever watched a pay service, it asked me to verify that I wanted it which your Grandson probably did.  They don't have any way of knowing who watched what in your room and they've probably heard all the stories trying to keep from paying.