X  |  CLOSE
Report: #1414122

Complaint Review: RedBox - Oak Brook Illinois

  • Submitted:
  • Updated:
  • Reported By: K608 — Idaho United States
  • Author Confirmed What's this?
  • Why?
  • RedBox Oak Brook, Illinois United States

RedBox made an additional charge Oak Brook Illinois

*Author of original report: answer

*Consumer Comment: Question

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Click here now..

Me and my husband rented a RedBox Movie on Novemeber 25, 2017. We rented a Blu-ray which cost $2.12. We took it back the next day, so it should've only cost us $2.12. We have been charged twice for the movie though. One charge coming in as from "RedBox Oak Brook" and one from "Redbox DVD rental 866-733-2693 IL" one charged to the account on the 25th (when we rented) and one on the 27th, two days after. I'm not to thrilled to see two charges on my account and fear that there will be more. There should not be more than one charge and even though it may seem like a small amount, who knows how many more charges they'll make!

This report was posted on Ripoff Report on 11/29/2017 12:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/redbox/oak-brook-illinois/redbox-made-an-additional-charge-oak-brook-illinois-1414122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

answer

AUTHOR: Katie - (United States)

POSTED: Wednesday, November 29, 2017

We returned the movie before 730pm the next day. We didn't get a receipt for either charge. Plus, if they charge you for 2 days it's usually on the same charge. Not two separte charges. 

Respond to this report!
What's this?

#1 Consumer Comment

Question

AUTHOR: Robert - (United States)

POSTED: Wednesday, November 29, 2017

What exact time was it returned?

Regardless of the time you rent it the day before you must return it by 9PM(based on machine location) or you will be charged another day.

You also should have received receipts to your email that would tell you the details of the charge.

Respond to this report!
What's this?

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now