Complaint Review: Regenere - Internet
- Regenere Internet USA
- Phone: 8448215726
- Web: www.regenereskin.com
- Category: Supplemental Health Programs
Regenere, AKA Jeunesse Medica, LLC, AKA Dermajuve Rip-off specialists. Soaked me for $175, could only get 50% back Internet
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Intrigued by their ads online, I accepted their offer for a free trial of two products (1. Eye and Neck serum, 2. Facelift complex AKA "skin cream") for which I only had to pay shipping/handling (about $10 total).
I had no idea there was going to be an automatic shipment sent to me once the trial period (14 days) expired, nor did they inform me of the retail price they would charge me on a monthly basis ($174.87 for 2 products).
I was suspicious the day after ordering the "free trial" so started doing some research online and found only a "C+" rating from Better Business Bureau (and later, on May 23, 2016, found their rating degraded to "F"). "Factors that lowered the rating for Regenere Skin Cream include:
- Length of time business has been operating
- Failure to respond to 2 complaint(s) filed against business"
"This business is not BBB accredited" was also in their remarks for this company.
I also found a negative report about Regenere from a dissatisfied customer on Ripoffreport.com and a very helpful review of their products at womensblogtalk.com/regenere-facelift-complex-review-clinically-proven-or-scam
I was able to secure 50% of my money back (and no more "because the trial period is over") and cancel my account when I called one of their main numbers (below), but only after the rep tried to sell me more product at a discount and at first tell me I could not be reimbursed, even if I returned the products...and then gave me 35% as a first offer when I pressed the issue. I only was offered the 50% after I threatened to report them to BBB and my rep (Mark) conferred with their "billing dept".
Happy I can get some of my money back. Sorry I didn't check them out before accepting their trial offer.
This report was posted on Ripoff Report on 05/23/2016 11:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/regenere/internet/regenere-aka-jeunesse-medica-llc-aka-dermajuve-rip-off-specialists-soaked-me-for-175-1307236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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