Report: #782997

Complaint Review: Regis Salon - Santa Rosa California

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Submitted: Thu, September 29, 2011
Updated: Thu, September 29, 2011
Reported By: Nikalette — Santa Rosa California U.S.A.

Author Confirmed

Why?

Regis Salon 2050 Santa Rosa Plaza Santa Rosa, California United States of America

Phone: 707-575-8292
Web:
Category: Hair Salons

Regis Salon Horrible service, filthy salon, rude staff Santa Rosa, California

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Regis Salon destroyed my hair and my daughter's hair, charged us 4 x what they had quoted over the phone.....the salon was filthy. The stylist did not clean brushes or other equipment. I should have refused to pay, but we were exhausted after 4 hours! I submitted my credit card, then demanded a refund the next day.

It is clear that they will act as if they are going to help you but then do nothing.

I will be filing a complaint with the BBB, the State Cosmetology Board, the Department of Public Health AND take them to small claims court.

This report was posted on Ripoff Report on 09/29/2011 02:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/regis-salon/santa-rosa-california-95404/regis-salon-horrible-service-filthy-salon-rude-staff-santa-rosa-california-782997. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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