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Report: #511793

Complaint Review: Rentacoder.com - Tampa Florida

  • Submitted:
  • Updated:
  • Reported By: Hamdi123 — Kansas City Missouri U.S.A.
  • Author Confirmed What's this?
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  • Rentacoder.com 1209 La Brad Ln Tampa, Florida United States of America

Rentacoder.com Exhedra Solutions, Inc. rentacoder.com review - they are thief company. Tampa , Florida

*UPDATE Employee: Response regarding the funds in your account

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on Friday Oct 16, 2009 project was cancel by the buyer, but they refuse to give my money back. simple as that. amount of 50.00 dollars. Bid Id: 25957762  - never never do business with these people



they have taken so many people money and get a way with it, 90 percent of their worker are more likely to be terrorist, any project you do with them, you are actuality paying for terrorist groups, look up their recorders can be found like this one.

This report was posted on Ripoff Report on 10/19/2009 04:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rentacodercom/tampa-florida-33613/rentacodercom-exhedra-solutions-inc-rentacodercom-review-they-are-thief-company-tam-511793. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Response regarding the funds in your account

AUTHOR: Rodsmithrac - (U.S.A.)

POSTED: Wednesday, January 06, 2010

This is Rod Smith from Rent A Coder. I wanted to respond to your posting about the funds in your Rent A Coder account.

I took a look at the arbitration and your account. The bid request was cancelled after the arbitration was closed. The funds were returned to your buyer account on October 22nd and refunded to you in the same method that you paid for the project on October 23rd after you requested the refund.

Anytime a bid request is closed without full payment of the funds in escrow to the seller, mediation/arbitration is required. The mediation/arbitration allows us to hear from both parties and document what happened. Both parties did agree to be part of this process and cooperate with the Rent A Coder arbitrator when they signed up on the site. This is explained in the Buyer/Seller Legal Agreement:

http://www.rentacoder.com/RentACoder/SoftwareBuyers/SoftwareBuyerLegal.asp http://www.rentacoder.com/RentACoder/SoftwareCoders/SoftwareSellerLegal.asp

In this situation the mediation/arbitration started on October 14th but was delayed due to lack of cooperation in the arbitration. If both parties cooperate the process is usually quick. However if one or both parties fail to cooperate then the process may take longer.

If you have any questions about the mediation/arbitration process or your account please let me know. Otherwise I will assume that the issue is resolved since you have received a refund.

Rod Smith

Rent A Coder

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