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Report: #1174131

Complaint Review: Rentalcars.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Scott — Atlanta Georgia
  • Author Not Confirmed What's this?
  • Why?
  • Rentalcars.com Internet USA

Rentalcars.com RIPOFF Cancun Mexico Internet

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I found rentalcars.com online to rent a vehcile for our trip to Cancun Mexico.  The price was to good to be true! They charged me in full $94 plus change for the rental and I bought the additional piece of mind insurance $100.00. When I arrived in Cancun and was escorted to the rental car facility everything fell apart.

I was charged an additional $292.46 for rental and insurance and they told me i would get a refund from Rentcars.com (a division of Priceline).

I was also explained by the company in Mexico that there would be a $1500 hold on my credit card.  Something rentalcars did not tell me during rental process.  (Liam was the gentleman i spoke with) BTW they are located in Eurpoe.

However, when I called rentalcars backed 2 days after my return to the states they told me it should have been a max of $800.  Whatever the amount This did effect the amount of monies spent on trip as we did try to stay on an appropiate budget for a 8 day trip.

The car itself was very dirty with many bumps and brusies that I knew to take pictures of.  The horn also did not work. Overall would not recommend this company to anyone.

This report was posted on Ripoff Report on 09/03/2014 10:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rentalcarscom/internet/rentalcarscom-ripoff-cancun-mexico-internet-1174131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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