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Report: #132914

Complaint Review: Rentway - Chester South Carolina

  • Submitted:
  • Updated:
  • Reported By: Chester South Carolina
  • Author Confirmed What's this?
  • Why?
  • Rentway 1850 J.A. Cochran Bypass Chester, South Carolina U.S.A.

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I was recently hospitalized & my wife went to Rentway to pay my bill & while there she purchased insurance. She explained to them what was going on & they gladly took my money & told her we was covered on their insurance cause I had filed for umemployment. well two weeks later they called wanting a payment. I said what about the insurance I bought,they said my wife didnt fill out the necessary paperwork well then why when my wife ask" when are we covered" why did they say "now" I am gonna fight them on this.

No one told her she had to fill out extra paperwork & she told them she was purchasing this because I was going to be unemployed. I will NEVER fool with rentway again.The employees screamed at my wife & told her to be quite that they we're speaking now & we're yelling over top of her. Just the week before one employee came to the house & told my daughter we owed 75.00 then when my wife went to the door he changed it to 50.00, when I went into the office & paid it was only 36.00 I owed. He must have been trying to put money in his pocket & thought my wife would fall for his lies.

Denver
Chester, South Carolina
U.S.A.

This report was posted on Ripoff Report on 02/26/2005 10:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rentway/chester-south-carolina-29706/rentway-ripoff-on-insurancerude-workers-chester-south-carolina-132914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

you cant just get coverage and be covered for something that has happened already

AUTHOR: Jeff - (U.S.A.)

POSTED: Monday, April 04, 2005

im sorry you had a bad experience with rentway all i can say is that the employee that sold your wife the insurance or customer club should have explained that you cant just get coverage and be covered for something that has happened already , what it sounds like to me is just that , i couldnt see the store manager not wanting to keep you as a customer so he should do what he can to help you thru these times, depending on how long you will be off work im sure he would?1 i hope, but we do have what is called lifetime reinstatement so you can return and pick up where you left off / so you dont loose what you have paid in, or you could call 1-800-rentway and talk to the regional, just be truthfull with him and im sure they will help.

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