Revival Beauty Deception about return policy and when trial period is over for auto-bill and ship. St Petersburg Internet

 On 3/29, I purchased two trials for 5 dollars each for a serum and beauty cream sample sizes.  They did indicate that the trial period was 2 weeks and you'd be billed after 2 weeks and receive a shipment, if you didn't cancel.

Apparently, the 2 weeks starts on the day you purchase even though they need time to mail it to you and you need time to try it.  I tried it and I was allergic to them with swollen face and bumps several days after using.

On 4/11, they billed me exactly two weeks after 3/29.  I went on-line on 4/19 to cancel future orders and only one would let me cancel.  The other indicated a session error.  I contacted their support to request the second cancellation and to ask how to return the shipment they were obviously sending.

On 4/28, I received an email indicating that I could contact the two 800 numbers to get special instructions for returns.  On calling them on 4/29, I was told on the phone that I had past the 2 week trial period and would be billed in full for the product and could not return.  I asked for a manager who had to call me back.

The manager called me back and firmly stated the web site clearly stated I would be billed after 2 weeks if I didn't cancel and they will not accept returns.  They did not care that I was allergic and made no offer of exchange or resolution.  Just told me that it is noted I've cancelled now and won't receive any more.

I feel this is not at all clear and a crafy little scam.  The mailing time to send to me is included in that two weeks.