Richmond American Homes Zoned Air Conditioning Failure Surprise Arizona

We purchased our house in 2014, and I had to call Richmond out a dozen times to look at our AC unit. They didn't have line setters properly secured, the zoning control board wasn't hooked up correctly, the unit was making too much noise, the unit was shaking the walls and cabinets, etc.
Fast forward to our 3 year mark and our compressor has failed, along with about 30 other homes in our neighborhood. Every contractor that has looked at it has informed us replacing the compressor will result in another failure; that the design of the system is incorrect for the equipment installed.
Richmond's response is that they do not track data for neighborhoods so they are unaware of a larger issue here, and that unless I can prove a reoccurring issue at my address they are not interested in looking at it. The unit has a 10 year warranty, but the company that installed it says they have lost too much money in our neighborhood they will not be servicing Richmond houses any longer.

Are we the only ones that are having this Zoned Air Conditioning failure? Send me an email if you are having the same issue cruthis87@hotmail. com