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Report: #1371967

Complaint Review: RightWay Automotive credit - Kalamazoo Michigan

  • Submitted:
  • Updated:
  • Reported By: Disabled army vet. auto rip off — Kalamazoo Michigan USA
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  • RightWay Automotive credit 3834 Lake ST Kalamazoo, Michigan USA

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I am a 55 year old man that served in the Army SGT for 15 years. I am disabled. I am 70% deaf. PTSD. I have a disease with the nick name, The widow maker.. Very ill. Do to my health my wife new she would be doing the driving and I asked her do you feel safe in our 2010 ford edge. She said no do to no 4x4 do to our winters. My health has been doing a nose dive on me. I was told by doctors to get my things in order so I tried. Once heart and vascular and Hurnia proceedures start she will be driving no car now. Treatment was to start on the 10th 45 miles north of where we are now with no car. Traded my mint ford edge in for a 2012 all wheel drive SUV. Nissan Rogue. I was so sick that a 2012 a vehicle almost 5 years old with only 37,000 miles. Over my head. 3 out of 4 tires kept going flat to be nice the dealer kept having me go to garages to patch tires. Day after we drove it home we went back to dealer. Said something is wrong. Not shure, shifting, loss of power never fixed and on warranty. They said it was a new transemition and I wasnt use to the way it shifted Spit and spuddered all winter. Well last night on my way home noticed car was slugish again. Pulled in my driveway and she stalled and there she sits. Tried and tried to contact dealer. No responce. I was supposed to have heart proceedures done in 2 days but now I cant. No way of getting there. wife got hurt and now on short term disability. 

Not sure about the rest of my brothers and sisters in arms. But this makes me so sick. Also losing our house in couple months. We purchased on land contract 8 years ago. Time is up there. Reason for denial. To many doctors bills. 

I know if I could and had the means, I would be where ever to help my fellow man out. Now I am in that position and only thing I can do is prey.

Dont understand this. They gave me $9,000 for our ford edge. The 2012 Nissan Rogue was $11,000. My wife and I couldnt find the purchase paperwork till next day found it under the owners manual in glove box.

Reach out if you can and I will try to get things done for my wife.

 

Good Day and God Bless. 

This report was posted on Ripoff Report on 05/08/2017 09:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rightway-automotive-credit/kalamazoo-michigan-49001/rightway-automotive-credit-all-no-responce-from-any-one-at-rightway-disabled-vet-deaf-1371967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
9Author
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0Employee/Owner

#9 Author of original report

Veterans getting screwed by all the morgage corp claiming to help vets.

AUTHOR: - ()

POSTED: Monday, October 02, 2017

All the banks wanting and saying they will help vets. Im losing my home. Ive aplied to several so called va banks. FOR VETERANS. WRONG. 15 years I served to be told no for help cause we are losing our home and no way of buying it. Bull s**t you private dip s**+*s claiming to help vets. You help the most critical to be reconised!!

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#8 Author of original report

Cocider this matter closed.

AUTHOR: - ()

POSTED: Monday, May 15, 2017

Thank you all.

THE END

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#7 Author of original report

Ended up working with@ Ryan at RightWay.

AUTHOR: - ()

POSTED: Monday, May 15, 2017

Car running reat. Ryan at RightWay helped us a lot. But people learn from my mistake. Yes in my case the dealership went out its way to help us. Ask if you can take it to a body shop and garage. Have it fully inspected. If RightWay didnt work with us it would have cost several hundered to fix. And that we didnt have. Big one. CARFAX. 

Good day.

Sarge

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#6 Author of original report

Give every one at least one chance right or wrong.

AUTHOR: - ()

POSTED: Friday, May 12, 2017

05/12/2017. 2:34 Eastern.

Remarks about my resolve to the issue os my car breaking down. I have been dealing with Ryan At RightWay auto. He is the manager now. We was thinking we was screwed and me and my wife, we cant walk. We really did not think our car would be fixed. But I have to set the record straight about Ryan. Car is done. Be ready to pick up in about half hour. Have to go to RightWay after pick car up to make arrangements to pay the $150 co-pay. They had no problem setting up arrangements with us. But like I said. Cant blaim all the car dealers. Most of the dealers never even drove the car you just purchased. So they dont no how its running, what missing, ex. If you get a good dealer such as Ryan. At least you no he is telling you to best of his knowledge. And do his best to work with you if he can. I learned a lot about used cars. Car Fax. Have a body shop and garage look that vehicle over. It was admitted to me by phone from a investagater from Michigan had told me that all those cars you see under water down south. Guess what. They dry on there way to a lot in michigan!!!! The State Of Michigan needs to be held liable for all the unknown safety hazards those cars bring. Good Day

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#5 Author of original report

They just might work with us.

AUTHOR: - ()

POSTED: Friday, May 12, 2017

Well I do need to set some thing straight about RightWay. Even if its not totally correct. They did fix the car. More missing parts. Dont want to go in to detail about that but car dont go off warranty till the 25th this month. Garage called last night and asked who changed the air filter. My wife said why. Garage said wrong airfilter and half the air filter caseing was missing. Really. Make about 9 parts missing that where part of the normal operation of vehicle. No cosmetic. Garage said the part of air filter housing that was missing the insurrance wouldnt fix. He said the part was cosmetic. Part of a air filter assembly cosmetic. Thats a new one. Why my slight change towards RightWay for the better is this. They did fix the car. Dealship new we didnt have more money to put in that car so they are going to pay it and honer the warranty so saved us over $100 bucks any ways. You cant do sh** as far as getting fu**ed by a dealer in michigan do to michigan are for the companys, Not the people. Check. Michigan dont protect people on faulty vehicles even if your disabled and deaf. 

My last update on THIS matter on THIS Nissan. Still have not figured out if they gave me $9,000 for my ford and we owed still $9,000. Owed should be O correct. The newer car was $11,000. But we owe $31,000. As I stated. I am disabled. I am deaf. I am lost on this but Im also to sick to keep going.

Beware people. I am a Veteran of the Army and look at what was done to me do to being disabled and deaf got used buy same people I was helping protect.

 

Good Day. 

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#4 Author of original report

end of day 2 still no call about our car. they said part comes over night.

AUTHOR: - ()

POSTED: Wednesday, May 10, 2017

Keep you all posted. Now end of the 2nd day. no calls about our car yet. Said part takes over night. Still no call from the dealer either. I will tell you the truth. If they come through as they should I will praise them if what I think. Going to need all the help we can get. @nd heart test put off do to no ride to Metro. Every time the car breaks down. That much closer to death. Cant go no ride. Blochage got away. Try to find it. C how this can mess some ones lifeup for good. I will report any progress on day 3. 

If suport needed. Will you be there. 

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#3 Author of original report

Day two. Going to need some help. Please read on.

AUTHOR: - ()

POSTED: Wednesday, May 10, 2017

Please. Back about 6-8 months ago found several pcs missing on front end. If we was to be hit, Could have been a avoidable death if things would have been in place correctly. Our Gov State or Fed do not care. With some help from higher up the parts that where missing where put on. Gave a rental car then. Car gone over a week. For those reading, here we go again. Want to help a Veteran and his wife. Please.

Car broke down again Sunday. Dealer said tow it to there garage on Sprinkle RD. We did that.

The manager of that garage where the car was taken calls around 6:30 p.m last night saying who changed the air filter. Said no one. He said a part was missing from the air filter area and wrong air filter. Told the fool only people that have been under that hood are RightWay auto contractors and I told him that every 3 thousand miles its in your shop for the oil change. See another set up. 

Car still under warranty.

 

HELPPPPP

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#2 Author of original report

How dare a U.S company play with the lives of our veterans.

AUTHOR: - ()

POSTED: Monday, May 08, 2017

RightWay auto. Make it right. Fix vehicle. No further action will be taken. Dont fix my car. Hope my veteran brother and sisters set you right. I am not alone. Last notice

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#1 Author of original report

How dare a U.S company play with the lives of our veterans.

AUTHOR: - ()

POSTED: Monday, May 08, 2017

  I filed a report against RightWay Automotive Credit. I for got some thing real importnet. 

Once I purchased vehicle as I stated I have been verry ill. 

I took the car to peatersons auto body to have vehicle looked at. The manager said he needs to show me some thing. We go out to the Nissan and hood was up. The latch in the center, not hood side on frame. There is a small gap between the front of radiator to inside front fender. All the parts in there where gone. So I went back to the dealer and told him and he asked if I mind going to there body guy. No problem. He is checking out the car and said this car crash. I said no, he said there was no crash report why. He said the front drivers fender was not from that car. Front bumper pcs not from that car. Pcs where broke that why the sides of the front bumper kept poping out. There are guards, and other pcs that protect the air bag secers from going off in case a rock poped up there then seriouse trouble. How can any of this be legal. I went back to dealer and told him and he stood up raised his arms and said to late, you sighned as is. Contract was violated by them. He said I showed your wife the crash report and I said no you didnt. I wouldnt buy a crashed car and you already took my other car that was in mint condition.

How many lives have to be lost

How many Vets got to get screwed. 

You dont screw one vet and not think the rest of the Vets going to sit back and let this happen to there own.

 

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