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Report: #700247

Complaint Review: Ringcentral - san mateo California

  • Submitted:
  • Updated:
  • Reported By: Paulo Borges — Hartford Connecticut United States of America
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  • Ringcentral 999 baker street san mateo, California United States of America

Ringcentral LEVEL 3 NO PHONE SERVICE FOR 5 DAYS san mateo, California

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Had our business phone ported from AT&T to Ringcentral on tuesday. Since then customers get message that our phone has been disconneted. Called Support and spend hours on the phone with them and they told me the problem was with AT&T for not porting it right. Called AT&T and they tested the line and error seems to be with LEVEL 3 the parent company of Ringcentral. Spend another 5 Hours on the phone with them and nothing. Today is saturday and there is nobody to help me until monday.

So Since Tuesday No phone. Some people can get through and others cannot.
One customer in a wheel chair after getting close to us called to get directions went back
home because the thinks we have shut down.
I am thinking of a small claims suit on monday.
I cannot even take my business back to AT&T because they will not release the number.
STAY AWAY FROM THIS COMPANY.

This report was posted on Ripoff Report on 02/26/2011 11:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ringcentral/san-mateo-california-94404/ringcentral-level-3-no-phone-service-for-5-days-san-mateo-california-700247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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