Report: #570012

Complaint Review: Rollabind - Pompano Beach Florida

  • Submitted:
  • Updated:
  • Reported By: bmainwaring — Raleigh North Carolina USA
  • Rollabind 3117 NW 25th Ave Pompano Beach, Florida United States of America

Rollabind rollabind.com charged credit card, order not sent, no refund Pompano Beach, Florida

*Author of original report: Refund Received

*Author of original report: Update: No results from BBB complaint

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September 14, 2009, ordered desktop punch from rollabind.com website ($59.95, charged immediately to my credit card). Site stated item was in stock, but it was not. I made several calls over the next two months to check on the order; each time I was told it would be shipping out within the week.

November 16, I canceled the order via e-mail and purchased a punch from Levenger. I was told I would receive a refund on my credit card.

February 15, 2010, still no refund on credit card. I have called a number of times this year to find out why. The first few times I called, I was told the refund would show up within a few days. In the last few weeks, I was told they have had problems with their billing, that was the reason the refund has not gone through, and they would issue me a check. That was over two weeks ago; no check.

This report was posted on Ripoff Report on 02/15/2010 08:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rollabind/pompano-beach-florida-33069/rollabind-rollabindcom-charged-credit-card-order-not-sent-no-refund-pompano-beach-flor-570012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Refund Received

AUTHOR: bmainwaring - (USA)

POSTED: Monday, December 20, 2010

Filed a report with the state Attorney General, Consumer Protection division. Two weeks later, received refund check.

Correct mailing address for this company:

6600 Rogers Circle #6
Boca Raton, FL 33487-2805





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#1 Author of original report

Update: No results from BBB complaint

AUTHOR: bmainwaring - (USA)

POSTED: Saturday, September 04, 2010
Filed a complaint with the Better Business Bureau; as of 8/16/10 they tell me:

"BBB has made several attempts to contact the business regarding the above-referenced complaint.  We regret to inform you that we have not received a response from the company."

Not that I'm surprised. I see they have a number of complaints with the BBB as well.
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