Ronco I purchased a ronco showtime rotisserie oven and warranty, the oven is not working, my many calls and faxes have been ignored Chatsworth California

i purchased a showtime oven fom ronco on march 21 st. 2005 with a 4 year extended service contract, plus six months. i contacted ronco and told them the oven was not heating and faxed all my paperwork on 3/17/09 to show the warranty was in effect, i have called them several times and end up talking to a couple of indians who seem to be the only people working for this company. they promise to honor their warranty, but they never respond. this is nothing less than a total rip-off. there should be a class action lawsuit against ronco. i have contacted the attorney general for the state of california and filed a complaint. you may do the same by going to www.ag.ca.gov/contact. if enough people make themselves heard maybe we can get satisfaction from these theves. i would be more than happy to join a class action lawsuit.

Bill
port charlotte, Florida
U.S.A.