Report: #91671

Complaint Review: Royal Camera - Brooklyn New York

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  • Reported By: Cincinnati Ohio
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  • Royal Camera 342 Kings Highway Brooklyn, New York U.S.A.

Royal Camera & Video, Inc. has shocking customer service practices! Bait and switch rip-off! Brooklyn New York

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Attempting to make a purchase over the phone with 'Bill' from Royal Camera proved to be the most shocking and appalling experience I have had with any company ever! I was pressured, hassled, and told to "be a man" and that I was a "little girl", yelled at with "your mama" and other expletives. All because I wanted to cancel my order when I discovered that Royal Camera did not include a battery with the camera, and the additional cost would exceed my budget.

The were charging an additional $300.00 for the battery, which explains why there price was better that anyone else's. Bait and Switch I say. I was also offered a different model on checkout at a much higher price, being told that it was an upgrade. This upgrade is not even on Nikon's website. Fraud I say. It seems criminal to me the way I was treated. Take my advice and never buy from Royal Camera!

Shocked and Amazed
Crooklyn, New York

This report was posted on Ripoff Report on 05/16/2004 11:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/royal-camera/brooklyn-new-york/royal-camera-video-inc-has-shocking-customer-service-practices-bait-and-switch-rip-of-91671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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