RPM Outlet ripped me off!! Houston Texas

I ordered a PYPES highflow cat converter from the RPM outlet, when I received the product it was nuthing like the product I ordered, I have been given the run around by the help desk and now none of the e-mail adresses provided will take my mail, So i investigated this with the manufacturer see below:

To: (((Redacted)))
Sent: Wednesday, May 06, 2009 12:26 PM
Subject: Product Inquiry


Good Morning, I ordered a PYP-CMV10K1 from the RPM outlet and what I received is not what I ordered from there catalog, The catalog said, highflow cat, 10-1/2" long, polished ss with oxygen sensor port and the picture shows 21/2" pipes coming off each end, What I received is a 9" long converter shaped like a football, no oxygen sensor port , not polished, not seamless as you can see in the attached picture. RPM has been very rude and unhelpfull in resolving this matter and refuses to ship me what i ordered.

Is there anyway you can help me resolve this and identify the product as being incorrect from my picture? I have my invoice here if needed, I jusy need to know if they ripped me off, I run a performance shop in California and need vendors that are honest and efficient.


Best Regards, Steve
(((Redacted)))
559-xxx-xxxx
559-xxx-xxxx

There Reply !!!!

Unfortunatlly I think you got taken for a ride. That picture is not our product. This is a picture of our converters, just scroll to the bottom of the page (((Redacted)))
If there is a class action suit pending against this company I want in , if not I will sue them on my own

M/T performance
Ahwahnee, California
U.S.A.


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