Rpm Outlet hidden costs, return policy is a crime Stafford Texas

I posted a multi-paragraph rebuttal on another RPM Outlet posting. I ordered about $500.00 dollars worth of stock parts, nothing was in stock, was charged restock fees for items not in stock, charged shipping fees on stuff that never shipped, etc. Over 2 months later I finally got my money, less fees that should never been applied. I saved all the emails and bank info, so I have proof. Make no mistake - the alleged "employee" who posted earlier is going from complaint to complaint and posting the same thing under the title, "In response to the issue." If this doesn't show you how underhanded they are, I don't know what will. They won't even take the time to address the complaints against them!  

We here at RPM Outlet work very hard to try and keep all items in stock and shipped to the customer in a timely manner. We also have a newly reconstructed customer service department ready to handle any issues that a customer may have. However, as found with all buisnesses, considering the high volume of orders coming in and going out, there is bound to be a few unsatisfied customers. We do strive for total customer satifaction, and work very hard to resolve any issues a customer may have. For every dissatisfied customer there are a thousand satisfied customers. Unfortunately, there are little or no forums or websites designed for people to post positive information. Don't take their word for it, come and find out for yourself how wonderful RPM Outlet is for your aftermarket performance car needs.