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Report: #1193880

Complaint Review: S&A Sales LLC - Internet

  • Submitted:
  • Updated:
  • Reported By: Tia — Otter Lake Michigan
  • Author Not Confirmed What's this?
  • Why?
  • S&A Sales LLC Internet USA

S&A Sales LLC XtoysboutiqueAplusadulttoys Money Theiving Internet

*REBUTTAL Individual responds: item was delivered

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Ordered a product, never received email confirmation or order number. Wanted to cancel. Tried to contact; no answer. 8 phone calls and probably 6 emails to different email addresses listed. No answer. Filed a dispute with PayPal. NO ANSWER UNTIL I THREATENED TO FILE A DISPUTE WITH MY BANK. Now they are saying that the product is already shipped and i cannot cancel. $116.00 DOWN THE DRAIN. I let them know well in advance that I wanted the order cancelled, they continued to ship the product out and now I will probably have to pay for return shipping. BULLS***! They continue to make excuses for why they would not answer my emails. (Couldn't find my order, they were closed for thanksgiving through dec.1st--I emailed them for the first time on the 2nd) I AM SO DISSATISFIED WITH THE CUSTOMER SERVICE I AM RECEIVING. NO MORE MR. NICE GUY. I am getting my money back. Messed with the wrong girl. >:(

This report was posted on Ripoff Report on 12/08/2014 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sa-sales-llc/internet/sa-sales-llc-xtoysboutiqueaplusadulttoys-money-theiving-internet-1193880. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Individual responds

item was delivered

AUTHOR: David - ()

POSTED: Monday, December 29, 2014

You ordered the sex swing over the weekend. Our phones and Customer serivce is closed on Weekends. 

The ordered was processed and shipped out on Monday morning and  the order was delivered on Wed. Once an item is shipped there is nothing we can do as far as canceling the order.

We did sent you a RMA to return the swing.. you have not returned the swing back to us as of yet.

Dont order something online if you don't want the product. You paid to have the product shipped out faster and that is what we did. 

The return postage and the processing fee are standard for us to distroy the products. WE distroy the returns and do not resell them like may other companies.

 

Thank you

S&A Sales

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