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Report: #1213925

Complaint Review: Safe Streets USA - Nationwide

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  • Reported By: Scammed by Safe Streets — Washington Dist of Columbia USA
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  • Safe Streets USA Nationwide USA

Safe Streets USA Safe Streets USA are Scammers/Fraud Washington DC Nationwide

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Safe Streetss Is FRAUD STREETS. My safety and security has been diminished greatly by this company. As a new home owner, I wanted to feel secure in my home and when I received the call from a representative selling ADT equipments, I accepted and had them come out to my home to install the equipment. Had I known what I know now about this fake, misleading company imposing on innocent Americans who simply want security systems in their homes to feel secure; I would not have invited these imposters and their fraudulent activities into my home.

First, the representative with whom I spoke to on the phone, told me that the service would be $42 monthly and all I would be responsible for paying was an installations charge of $99. I would receive 4 free sensors to be placed at the doors “normally we only provide 3, but I’ll throw in a 4th one at no cost to you” so I was told.

Second, when the technician arrived and wanted to install the equipment on the wall jack, I told him that’s not what I wanted and it shouldn’t be installed with my phone as I’ve never seen home securities systems installed in that manner. I was told by the technician, that if I wanted the equipment installed without using my home phone, then the price would be $47.99. Little did I know that I was making a HUGE mistake.

Third, after the equipment was installed and tested, I realized that there was no sound when the doors were opened. I informed the technician of this; he then told me that ADT no longer offers those equipments as they are old. Again, I trusted what he said and accepted it. I signed for payments and the technician left my home.

Now the insult, fraud and scam that Safe Streetss provided is not only disturbing but appalling. The most appalling thing about this whole situation is that when I called to cancel the service due to the fact that I’m very unsatisfied with their service, I was told that I signed a 3 year contract and in the event of cancellation, I would be responsible for 75% of the contract. I was so upset and went ahead and canceled and told them that I would not be responsible for it as I never signed an agreement with them; I provided a signature for payment of the installation. The representative with his vicious voice told me “good luck to you, you signed the agreement and it was emailed to you”. Not only wasn’t it emailed to me, I was never told of a 3 year agreement. Had I known, I would not have had them in my home. I don’t even have a word to describe the insensitivity of this company, how can ADT, a reputable company entrust such a fraudulent company to be an authorized dealer. Does ADT not care about the type of company/people they have representing their trusted name?

I wanted an ADT security system as I believed in the company – after I called to cancel Safe Streetss service, I called ADT directly to come out to my home and provide service as I can no longer deal with Safe Streetss, real name, FRAUD STREET.  An ADT representative came into my home and to my surprise, the equipment I was told was the latest and new being used by ADT, is no longer even supported by the real ADT company. Safe Streetss, better known as FRAUD STREET, sold me a DSC System (low system) with a low grade keypad and to add insult to injury, my equipment is not even registered so in the event I have a real emergency, the police would not even come out to my house. Is that security or fraud?

Additionally, I was told by the representative with ADT, that they can’t help as there is no information from Safe Streets with regards to the service they provided and that I would have to cancel with them prior to working with ADT. I want an ADT security system and would appreciate the real company installing what I need in my home but they can’t help me so now I feel helpless and not safe in my own home.

ADT, your reputation is far too great to let such companies as Safe Streets be an authorized dealer. They are fraud/scammers, give innocent people misleading information and don’t provide any sense of security. I feel like my trust and safety has been jeopardized by this company.

Please beware, if you’re looking to install an ADT security system, Please, please do not call Safe Streets or answer their calls. They are a fraudulent company and would only cause you damage than security. Don’t do it, I’ve learned a huge lesson.

Stop and think, please don’t do it. Don’t allow Safe Streets into your homes as they will only deceive and provide you with old equipments not even supported by ADT. Save yourself the hassle and pain as they are SCAMMERS.

This report was posted on Ripoff Report on 03/06/2015 05:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safe-streets-usa/nationwide/safe-streets-usa-safe-streets-usa-are-scammersfraud-washington-dc-nationwide-1213925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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