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Report: #1251718

Complaint Review: SafeCart - Internet

  • Submitted:
  • Updated:
  • Reported By: bindingdeals — Ossining New York USA
  • Author Not Confirmed What's this?
  • Why?
  • SafeCart Internet USA

SafeCart Verispy Fraudulent PayPal withdrawl Internet

*UPDATE Employee: Please contact us directly

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On August 19th, I used Verispy via SafeCart to utilize a one-time only information request. The charge was $2.95 -- I knew what the charge was and I agreed to it. I paid for this charge using my PayPal account. It showed up as a debit of $2.95. So far, everything is fine.

 

However, on August 24th, I noticed that my PayPal account was debited for the amount of $24.95. I went to PayPal and noted that SafeCart/Verispy had charged my PayPal account for $24.95. I investigated further and found that they had instituted a monthly payment to SafeCart/Verispy of $24.95 -- something that I had never seen before nor had I agreed to it. I am one of the few people who read all the fine print on any internet agreement, and I know that I would have never agreed to this.

 

I've canceled the monthly charge (though I'm still out $24.95) and I will make sure that PayPal knows that I will not approve of any other charges. However, this is a real criminal enterprise, and having read the previous reports on this site, I am astonished that they're still in business.

This report was posted on Ripoff Report on 08/29/2015 01:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safecart/internet/safecart-verispy-fraudulent-paypal-withdrawl-internet-1251718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Please contact us directly

AUTHOR: Customer Service - (Canada)

POSTED: Monday, August 31, 2015

Hello,

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.
Warm regards,

Jennifer
SafeCart Customer Service
www.SafeCart.com

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