Complaint Review: Safecart - Vancouver British Columbia
- Safecart 2nd Floor, 1892 West Broadway Vancouver, British Columbia United States of America
- Phone: 800-624-7486
- Web: speedypc.com
- Category:
Safecart SpeedyPC criminal scam Vancouver, British Columbia
*UPDATE Employee: SafeCart Customer Service
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
My PC was running slowly, so I went on Google to find a free fix. I clicked on an ad for SpeedyPC, as it advertised itself as a free download. I opened the application and it performed a scan, notifying me that there were 900+ errors on my hard drive. I clicked on the "fix problems" button and it said it had to be registered first. I filled in the registration info fields and clicked the button. Another dialogue box came on and said I had to pay to get the full functioning version. There was a price of 29.97 with a slash through the price, saying it was on sale for 9.97. I thought this was a good deal, so I entered my CC information. I pressed the "buy!" button and received an e-mail receipt that showed that I had been charged 29.97 + 9.97 for some other program I did not order or even see on the website (the program is called "Privacy Controls"). Within 5 minutes, I received a phone call from my Visa/debit card issuer's (Golden 1 CU) fraud detection division, asking if I had made the charges. They explained that they had received an alert due to prior problems/complaints with the seller. I explained that the charges were fradulent. They told me that since I had authorized the transaction, all I could do was call the seller and demand a refund. They gave me a phone number, which I immediately called, and got a recording that the phone number was out of service. I got another phone number from a complaint website suppossedly for SafeCart's customer service (877-320-9229). This number gives nothing but a busy signal all the time. I guess I should have done my "homework" first before buying what appeared to be a good deal.
This report was posted on Ripoff Report on 02/19/2010 04:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safecart/vancouver-british-columbia-v6jiy9/safecart-speedypc-criminal-scam-vancouver-british-columbia-572029. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#1 UPDATE Employee
SafeCart Customer Service
AUTHOR: Marlon - (Canada)
SUBMITTED: Tuesday, April 13, 2010
Hello,
SafeCart is one of the Internet's leading credit card payment services. We primarily transact digitally downloaded products like software, ebooks and the like. With support for over 26 currencies, we provide digital download product publishers a way to accept online payments for their products.
I am sorry to hear about the problems you had experienced when contacting us. Our Customer Support team can be reached toll free at 1-877-370-9229. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. There are also prompts to tell you which extension you need depending on what the issue at hand is. You can also reach us through email at customerservice@safecart.com.
Please write or call us and we will be happy to help you.
Best wishes,
Marlon
SafeCart Customer Support
www.SafeCart.com


Advertisers above have met our
strict standards for business conduct.