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Report: #636654

Complaint Review: Satterfield Organization - Draper Utah

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  • Reported By: Ripped Off for 10k — Salt Lake City Utah United States of America
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  • Satterfield Organization 146 West Election Road Draper, Utah United States of America

Satterfield Organization Jake Satterfield CEO, Jake Satterfield and VP, Jeremy Roberts are con-artists Draper, Utah

*UPDATE EX-employee responds: Such nonsense

*REBUTTAL Owner of company: This is a fake post

*Consumer Comment: Different experience

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On June 30, 2010 VP Jeremy Roberts of Satterfield came to my home and took a check for over 10k from me to perfom a modification on several properties I own. By the way, in Utah, it is against the law for any individual who is not a licensed Loan Officer to discuss rate, loan payments, terms, etc. and Jeremy Roberts is not licensed. I found this out after 30 days of not hearing from the company and they cashed the 10k plus check I handed them.


One month later, I found out that although my check was cashed nothing had been done in regards to performing a modification on my properties. I had to call and threaten the VP and employees of the company to get them to do the work I paid for them to do, the work that was promised a month before when I handed Jeremy Roberts the above referenced check.


I was given the run around and decided that per their companies own contract, "That at any time I wanted to cancel the services I could do so and get a full refund", I'd do just that. I have made repeated calls and sent certified letters asking for the refund of my money because the company didn't perform, again, per their own promises. I was told that they would have to get money they paid employees on their paycheck back from them (the employees) before I could get my money back. Do not use this company. They have been caught lying (taped conversations, and emails that were saved) they don't adhere to the verbiage in their contract about refunds. They sell themselves on being a company of integrity and how they are behind consumer laws being passed or not passed in Utah. Jake Satterfield and Jeremy Roberts are true con-artists, charming and then steal your money.  

This report was posted on Ripoff Report on 09/01/2010 06:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/satterfield-organization/draper-utah-84020/satterfield-organization-jake-satterfield-ceo-jake-satterfield-and-vp-jeremy-roberts-are-636654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
1Employee/Owner

#3 UPDATE EX-employee responds

Such nonsense

AUTHOR: dano8801 - (United States of America)

POSTED: Saturday, October 20, 2012

I love how Jeremy or Jake get on here and accuse all negative listings of being ex employees and that no one could ever be unhappy with them.

I'm an ex employee.  When I interview, Jeremy promised be an hourly wage in addition to commission.  He was lying and later claimed he never made that statement.  I quit and had to threaten to go to the Department of Labor before he paid me for my hours worked.  He gave me the run around.  Claimed he was sick.  Then didn't bother showing up at the office when he knew I was coming.  

Jeremy is a very smart but cocky man.  He's also dishonest and lacks any type of ethics.  He hides behind his religion to gain trust.  He's a dirty, lying criminal.

Jake is no better, as he's known Jeremy for a long time and knows exactly how he's "getting business."

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#2 REBUTTAL Owner of company

This is a fake post

AUTHOR: Satterfield Organization - (United States of America)

POSTED: Wednesday, November 03, 2010

We have reviewed and spoken with each of our clients.  Not only does this not reflect the situation of any of our clients but it is a posting from a disgruntled former employee attempting to smear our good name.

In a court of law youre granted the ability to question your accuser. Online, individuals are free to make reckless, anecdotal claims that amount to nothing less than libel. They hide behind the anonymity offered online and disparage a companys otherwise good name. Its shameless.

Satterfield Organization works closely with our state legislators and regulators. Weve developed a good relationship with the Utah Division of Real Estate. And although not a member, we have no complaints with the Better Business Bureau.

If there were cause for any concern from our company, its practices or services consumers would be made aware of it through communication with the Utah Division of Real Estate. There are over 300 federal, state and local laws that regulate mortgage brokerages. Failure to adhere results in loss of licensure, a far cry from online smear campaigns by disgruntled, incognito former employees.

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#1 Consumer Comment

Different experience

AUTHOR: David - (United States of America)

POSTED: Wednesday, September 08, 2010

I am sorry you had a bad experience.  I had a different experience with Jeremy Roberts.  I met him in February.  When we met he had a licensed loan officer with him and said he wasn't licensed.  He just kind of explained a program that the government has.  The loan officer quoted what my savings could of been.  He was really honest with me and kept telling me that this might be A option, not necessarily THE option.  I would be pretty surprized if he wasn't honest with you.

I can tell you that their president guy calls all the shots and if you aren't happy I bet it is with him.  We had to deal with him twice and the two times we talked with him he was a complete jerk.  He was the opposite of Jeremy.

I would call the company to complain and talk to Jeremy.  Jake was a total jerk.

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