Complaint Review: Score Sense - Select State/Province
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- Author Confirmed
- Score Sense Select State/Province USA
- Phone: 1-800-678-5464
- Web: scoresense.com
- Category: Credit Services
Score Sense charged my credit card for 2 months after I had canceled internet
*Author of original report: SCORESENSE CHARGED MY CREDIT CARD FOR 2 MONTHS AFTER I HAD CANCELED
*UPDATE Employee: ScoreSense
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I had checked my credit report with Score Sense in Oct. and canceled the same day. In November I received my
credit card bill and found a $29.95 charge on it so I called Score Sense and found out they had just charged
another $29.95 which will show up next months billing on my credit card. I cancelled again and asked for a refund a they denied both of the charges they made saying I requested the refund after the communicated billing date. What a RIPP OFF I did not know I was charged until I got my credit card statement. They are deffently not a company I will never deal with again. I have spoken to our credit card company and they are a great company to work with.
This report was posted on Ripoff Report on 12/04/2013 10:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/score-sense/select-stateprovince/score-sense-charged-my-credit-card-for-2-months-after-i-had-canceled-internet-1104268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
SCORESENSE CHARGED MY CREDIT CARD FOR 2 MONTHS AFTER I HAD CANCELED
AUTHOR: Gail - ()
SUBMITTED: Saturday, December 07, 2013
IT TOOK ME A FEW TIMES CALLING BUT SCORESENSE FINALLY CREDITED ME 1 MONTHS CHARGE BUT REFUSED TO REMOVE THE FIRST CHARGE. I AM NOT GOING TO CONTINUE CALLING FOR THE REMOVAL OF THE FIRST CHARGE AS MY CREDIT CARD IS HANDLING THE CHARGE TO MY ACCOUNT.
#1 UPDATE Employee
ScoreSense
AUTHOR: ScoreSense - ()
SUBMITTED: Thursday, December 05, 2013
Hi Gail,
We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns. Our agents are available during the following hours:
Monday through Friday, 8AM to 5PM CST
We look forward to assisting you.
Thank you,
ScoreSense
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