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Report: #197682

Complaint Review: Sears Home Central - Montclair California

  • Submitted:
  • Updated:
  • Reported By: Clown Grove California
  • Author Confirmed What's this?
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  • Sears Home Central 5440 Arrow Way Montclair, California U.S.A.

Sears Home Central ripoff Montclair California

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6/22/06
Tech ID: 0838565
Service Order # 95937351

Is it proper for a repairman to use my warranty to buy parts for himself?
Last week a Sears Home Central repairman from L.A. Metro East, came to fix my refrigerator.
He said that it needed a new fan. The repair man had to order the part. He ordered two. One for my refrigerator, and one himself.
Today, June 22, he came to fix the refrigerator. He replace the fan, and kept the other one for himself, but charged it to our warranty.

When asked about it, he became angry and said that the warranty belongs to "his" company, and he could do anything he wanted.
We explained that if he charged us for it to our account, then the fan should be ours.
He became even angrier, and begun to challenge us to do anything about it.
So we are.
We want to know if he is allowed to do that. And is he using other people's warranties to buy parts for himself, to resell later?

Diego
Clown Grove, California
U.S.A.

This report was posted on Ripoff Report on 06/22/2006 07:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears-home-central/montclair-california-91763/sears-home-central-ripoff-montclair-california-197682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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