Complaint Review: seneca skin - Internet
- seneca skin Internet USA
- Phone:
- Web: wwww.vitabellasite.com; www.vitabel...
- Category: Internet Fraud
seneca skin & vitabella anti aging cream Made an order for a trial size of the two products in August 2024. Paid S&H $4.95 x2.=$9.90. Suddenly found that my credit card account was charged $199. Only now read the small print: after 16 days trial the company, if I will not call them (there was no phone no. provided) will charge authomatically my credit card as I will be enrolled in auto-ship program. To this date (almost three month later) I didn't get any shipment from them. Internet
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In August 2014 got an advertising for Seneca skin cream and vitabella cream. Both were advertised as a duo, to be used in tandem. The advertisment also said that I can order a trial sample and will have to pay only the shipping costs. I placed immediately an order of a trial sample of Seneca skin and then another order for Vitabella cream . Paid with my credit card only for the S&H cost: $4.95/per product. The order arrived on time and the creams were indeed very good.
As the trial sample was for 30 days, I was planning on placing a new order for both creams at the end of my supply. I was satisfied with the purchase and consequently deleted the order information from my e-mail INBOX, which I regret doing to this day.About 30 days later I noticed a new two charges to my credit card, which I didn't recognize. Complained to my bank and after a review was informed that there is not a fraudulent matter, but a transaction that has to be disputed. Went back to the website of Seneca and vitabella creams (both are offered on the same website) and found something that I didn't notice before. Apparently, I was suppossed to call them after 14 days if I was not satisfied. Otherwise I will be enrolled authomatically in their auto shop program.
To this date, 3 month later, I didn't get any shipment of the products from the company.
Yona
Coconut creek, florida
This report was posted on Ripoff Report on 12/02/2014 08:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/seneca-skin/internet/seneca-skin-vitabella-anti-aging-cream-made-an-order-for-a-trial-size-of-the-two-produc-1192669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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