Complaint Review: Sequence Hair - Englewood New Jersey
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Sequence Hair 104 Grand Ave. Englewood, New Jersey U.S.A.
- Phone: 201-567-5332
- Web:
- Category: Beauty Salons
Sequence Hair charged me $3000 for hair weaving that was so painful and tight that my hair fell out before they would see me to remove the weave even though their brochure said to contact them immediately. I had to beg them to see me and they refused to refund my money. Englewood New Jersey
*UPDATE Employee: Sequence Hair
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
After receiving the hair weave which was supposed to take up to two hours, five hours later, I left with the most excruciating headache. Went home, couldn't sleep because the weave was so tight and itching. Called the next morning after reading brochure which was to call immediately if you feel any tightness, etc. and they said they were too busy and couldn't see me until next week.
In the meantime I should put some Sea Breeze on my scalp to stop the itching. I called again as the Sea Breeze did nothing to allieviate the pain and itching and told me I was coming in. They had also told me in the beginning the stylists there had all been there a minimum of two years. After mine got through I asked her why it took so long and she told me I was her first client.
Needless to say my hair fell out and they removed the weave but refused to refund any of my money. I filed a report with the better business bureau and they advised me that the contract people sign when they go is airtight with no loopholes and suing them would be a waste of time.
Lynda
doylestown, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 04/09/2009 05:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sequence-hair/englewood-new-jersey-07631/sequence-hair-charged-me-3000-for-hair-weaving-that-was-so-painful-and-tight-that-my-hair-442152. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Sequence Hair
AUTHOR: Sequence - (U.S.A.)
SUBMITTED: Monday, May 04, 2009
Sequence is more than willing to resolve any dissatisfaction. I strongly recommend any discontented customers to contact Sequence to let the company know what they didn't like. Sequence will go above and beyond to adjust or do what's needed to turn around any dissatisfaction and make a happy and steady client. Please call our Guest Relations Manager at 201-567-5332.
All of our stylists are New Jersey licensed hairdressers for 2 or more years. In addition to the two year minimum, all stylists have been trained and certified in the Sequencing method by the inventor of the product. This certification includes an intensive 4 week training program before the stylist is permitted behind the chair. While the average time it takes to integrate the Sequence hair with your own hair is 2 hours, it can take up to 5 hours or longer depending on the amount of hair added.
I encourage anyone to contact Sequence and let us know how your experience with Sequence can be rectified to become a happy client. I am quite confident that Sequence will make what ever adjustments needed to turn around any particular situation so you will be as happy as you had expected.
Sincerely,
Anna Marie Cerretta
General Manager, Sequence
Related Reports
12:12 PM
06:04 AM
08:21 AM
06:26 AM
02:31 PM
07:04 AM
08:54 AM
12:02 AM
05:02 PM
12:13 PM
New Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
