Report: #1110706

Complaint Review: Service Net

  • Submitted: Thu, December 26, 2013
  • Updated: Thu, December 26, 2013
  • Reported By: jim m — philadelphia Pennsylvania
  • Service Net
    650 Missourri Avenue
    jeffersonville, Indiana

Service Net What Warranty? jeffersonville Indiana

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I purchased an HP refurb laptop from PCMall with the extended warranty through Service Net. When attempting to get a bad hinge on the laptop replaced and was told that it was physical damage. Not accepting this statement I googled "HP hinges" and found that other owners had this problem. I requested a supervisor and was connected to a very rude "Darrien" that now claimed the bad hinge is a manufacturers defect and not covered then stated that the conversation was over. I asked for a copy of the warranty.When I finally received the paperwork from ServiceNet, in the fine print, it states that refurbs are not covered by the warranty. In essence the warranty never covered anything and is out right fraud.

This report was posted on Ripoff Report on 12/26/2013 07:15 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.