Showroom Glam no response, fraud, cheap, unethical Internet

I purchased a dress online and for some reason was charged for 2 and was shipped two but when I opened the package the dresses looked nothing like they did on the website - I iddn't even take it out of the package because I could tell how cheap and awful it looked through the clear packaging. I immediately contacted them about a return. Their website says you have to email them within a week of your purchase. i've been emailing them continuously for about a month and they dont' so much as respond. I can't find any other contact information and I want my money back.