Complaint Review: Showroom Glam - Internet
- Showroom Glam Internet USA
- Phone: none
- Web: https://www.showroomglam.com
- Category: Consumer Services
Showroom Glam Rip Off Internet
*UPDATE Employee: Customer Received New Item
I puchaced a jumpsuit on the website only to recieve it of very poor quality and a large hole in it, i emailed the company for a refund immideatly with pictures of the damaged product and was told i would be sent a return lable "immediatly". It has been over three days and I am still waiting for my lable with no reply to my email and refund.
I would not reccomend this website as the jumpsuit cost $260AU and nothing has been done to resolve this problem.
This report was posted on Ripoff Report on 09/21/2016 01:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/showroom-glam/internet/showroom-glam-rip-off-internet-1329419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Customer Received New Item
AUTHOR: Showroom Glam - (USA)
SUBMITTED: Tuesday, September 27, 2016
In our return policy we explicitly state that we do not provide exchange or refund for items that customers damage during the process of trying them on. As this customer - despite whatever slanderous, damaging comments they may fabricate upon this slanderous, fabricated website may say - received a brand new - unopened , never worn, never tried on item in perfect condition. Unfortunately, the above mentioned client has not read their emails with the updated information regarding their order. As we cannot provided international mailing labels for items sent by customers from other countries due to INTERNATIONAL CUSTOMS LAWS but rather reimburse them once they send it to us in addition to whatever the item charged was. This customer was sent a new item due for delivery by DHL on 10/1/2016. Without us ever even receiving back the damaged item.


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