Complaint Review: Signpost - Internet
- Signpost Internet USA
- Phone: 646-720-0367
- Web: www.signpost.com
- Category: Small Business Services
Signpost Useless Incompetent Ripoffs New York New York
*Author of original report: Better News
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I bargained for a 3-month, $500.00 non-renewable contract with Signpoop. I have an email from Mallory Cameron acknowledging that Signpoop is to put nothing additional on my credit card without my approval. We had several telephone discussions to this effect.
I just spent fifteen minutes on the phone with my credit card company having $499.00 worth of unauthorized Signpoop charges removed and blocked from ever being charged again. Mallory is a liar in writing and on the phone.
It took Signpoop about half of the three months of the contract to get me on Yelp, Google, and Facebook. So half of my original $500.00 was for nothing. When Signpoop finally got underway, there was no substantial increase in my business, but they did send out a bunch of obnoxious emails on my behalf. They are as incompetent as they are crooked.
When I read reviews like this, I think, "Hmmm...what's the other side of the story?" Let me save you the worry. I'm putting a bounty on my side of the story. If anyone anywhere can prove that anything I've said is substantially untrue, I will pay them $5,000.00 cash.
This report was posted on Ripoff Report on 12/13/2014 11:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/signpost/internet/signpost-useless-incompetent-ripoffs-new-york-new-york-1195195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Better News
AUTHOR: Trebruchet - ()
SUBMITTED: Friday, December 19, 2014
Since I posted my original review, I've heard from Signpost. They confirmed that they have the email disallowing any more charges, have amitted and apologized for their mistake, and have confirmed and not disputed having the charges removed from my credit card. They have confimed that account managers have the responsibility to take care of customers, but do not have the authority to do so.
Furthermore, they have offered me three months of free service with a new account manager and a review at the end to determine whether or not to continue. I am accepting their apology and their offer.


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